Newcastle's most exclusive casino resort. A place where dark velvet nights meet the bright glow of chance. Step inside. Your story starts here.
Queensway Grand Casino Resort opened its doors in 2009 at 4 Queenscliff Road, Newcastle, NSW. Since then, we have become the most sought-after destination on Australia's east coast.
Our resort blends old-world glamour with modern comfort. Every detail has been crafted to make you feel like the star of your own film noir story. From the moment you walk through our grand entrance, you know this is not an ordinary hotel.
We believe that a great stay is about more than a bed. It is about an atmosphere. A feeling. The soft clink of crystal, the low hum of a jazz band, the thrill of the table. That is what we offer.
Fully licensed by the NSW Independent Liquor & Gaming Authority. We operate under strict Australian gaming regulations.
SSL encrypted connections protect all data. We comply with the Australian Privacy Act 1988 and GDPR for all guests.
We hold Responsible Gambling accreditation. Our trained staff support safe and enjoyable gaming for all visitors.
ISO 9001:2015 certified for quality management. AAA Tourism 5-Star rated and Green Star accredited for sustainability.
Every corner of Queensway Grand holds a new experience. Choose your path through our world of luxury.
Over 200 table games and 1,500 slot machines spread across three themed floors. From classic blackjack to high-stakes poker, every player finds their game.
247 rooms and suites ranging from Classic King to the Penthouse Collection. Each room features blackout curtains, marble bathrooms, and harbour views.
Five restaurants led by award-winning chefs. From Japanese omakase to classic Australian steakhouse, every meal becomes a memory.
A 2,000 sqm wellness retreat. Hot stone therapy, infrared saunas, and a 25-metre lap pool. Recharge your body and mind in pure luxury.
Host your next event in our grand ballroom or intimate private lounges. Weddings, corporate events, and galas for up to 800 guests.
Our 600-seat theatre hosts live music, comedy, and cabaret every week. The Velvet Lounge bar features jazz every Friday and Saturday night.
Every great resort tells a story. Ours is written in low light and long shadows. The kind of place where secrets are kept and memories are made.
Our signature cocktail bar. Hand-crafted drinks served in crystal glasses. Live jazz fills the air as bartenders mix drinks perfected over a decade.
A 600-seat venue with plush red velvet seating. From stand-up comedy to live bands, our programme runs six nights a week.
Our rooftop space with views across Newcastle Harbour. Open for breakfast, sunset drinks, and private events under the stars.
Our leadership team brings decades of experience in hospitality, gaming, and luxury service. They set the standard that makes us great.
25 years in luxury hospitality. Former GM of Crown Melbourne. James built Queensway Grand from the ground up with a clear vision: no shortcuts.
Sarah oversees all guest-facing operations. Her background in five-star hotel management across Asia-Pacific ensures every stay is flawless.
A gaming industry veteran with 18 years of experience. Marcus manages our three gaming floors and VIP programme with precision and care.
Two-hatted chef with training in Rome and Tokyo. Elena leads all five restaurants and creates menus that celebrate local Australian produce.
David brings world-class acts to our stage. With 15 years in event management, he has turned our theatre into Newcastle's top live venue.
When Sophie and Liam Harrington chose our Grand Ballroom for their wedding, they wanted something unforgettable. Our events team created a 1920s-themed celebration for 350 guests.
The ballroom was transformed with art deco styling, a live 12-piece orchestra, and a custom five-course menu by Chef Rossi. The ceremony took place on the Harbour Terrace at sunset.
The couple later said it was "beyond anything we imagined." Their wedding was featured in Vogue Australia's wedding edition.
TechVault needed a venue for their 500-person annual conference. We provided three days of meeting spaces, breakout rooms, and a gala dinner.
Our AV team set up live streaming to 2,000 remote attendees. Catering included dietary options for 14 different requirements. The feedback score was 4.9 out of 5.
TechVault's CEO called it "the best corporate event we have ever run." They have since booked us for 2024 and 2025.
In 2022, we launched our Obsidian loyalty programme. Within 12 months, membership grew to 15,000 active members with a 40% increase in return visits.
The programme offers tiered rewards from Bronze to Obsidian level. Top-tier members receive complimentary suites, private gaming rooms, and priority restaurant bookings.
Revenue from loyalty members now accounts for 62% of our total gaming floor income. The programme won the 2023 Australian Hospitality Innovation Award.
Ready to experience Queensway Grand? Reach out to us. We respond to all enquiries within 24 hours.